13% Gap in Quality and Public Satisfaction; Standards Organization to Revise Approach

According to the head of the National Standards Organization, while the technical conformity rate of products based on evaluation tests is measured at 83%, the quality perceived by citizens is about 70%. This gap has led the organization to shift from merely controlling products to quality governance, focusing its upcoming priorities on improving public experience and satisfaction with product quality.

According to the head of the National Standards Organization, while the technical compliance rate of products based on evaluation tests is measured at 83%, the quality perceived by the citizens is about 70%.