Important Notice on Fuel Cards / Oil Company Explains

The National Iranian Oil Products Distribution Company detailed the procedure for following up on fuel cards and how to obtain a replacement card.

Leaving the fuel card at the gas station is one of the problems that may arise for the drivers. In this regard, the National Oil Products Distribution Company has considered a system to track the cards left at the stations so that citizens can be informed of the latest status of their card and if it is not found, they can get a duplicate card.

Losing a personal fuel card or leaving it in the stations is one of the things that can cause citizens to face challenges such as using the emergency fuel station card or going through the procedures to get a duplicate card. In this regard, the National Oil Products Distribution Company has been using a system named FCS for the past years. It has launched to track the remaining fuel cards at the stations.

If a citizen leaves his fuel card at the fuel station, the station is obliged to keep it for a few days and the owner of the card can go to the station to receive his card, but if the deadline is exceeded, the cards will be sent to the National Petroleum Refining and Distribution Company and companies in related areas. However, if the station attendant does not cooperate with the person to deliver the fuel card, citizens can call 09627 and register their complaint.

Also, people who are not sure where to keep their fuel card, can go to the FCS system. visit and find out about the latest status of your card by selecting the remaining cards option and going through the relevant steps. To track the card, it is possible to enter the PAN number printed on the fuel card or the VIN number. If a person fails to get his fuel card through the mentioned methods, he can apply for a duplicate card.

Procedures for applying for a duplicate fuel card

People who don't have a fuel card can apply for a fuel card by visiting 10+ police centers. In this method, the car owner or the applicant's lawyer must bring the owner's identity documents and vehicle documents and go to the 10+ police centers.

Applicants can also apply through the fcs online system. Register to receive a fuel card. In this method, it is possible to choose to receive the card by mail or visit the National Petroleum Products Distribution Company.

To register a request for a fuel card through the system and after entering it through the national window of smart government services, it is necessary to provide the necessary information and documents, including the vehicle card or green leaf, postal code, phone number and exact address of residence.

After entering the system through the national window of smart government services, the applicant must select the option of registering a fuel card request and enter the required information by having the details of the vehicle card or green card. In this section, the information of the applicant's car can be seen, and it is possible to choose the option of sending a new fuel card by mail or receiving it in person, and if you choose to receive it in person, the address of the fuel card issuing centers will be displayed to the applicant.