The Case of a School Assignment and Three-Day Ban From 'Shad'

Sending a video clip of an 8-year-old student's growth and development as a science homework assignment led to a three-day loss of access to the messaging app 'Shad' for a mother. According to support, the restriction was imposed after AI review detected 'inappropriate content', but it remained unclear to both the mother and the teacher which part of the clip was problematic, and support could not give a clear explanation for the decision. An experience that, alongside ...

Sending a clip of the growth and development process of an 8-year-old student as a science assignment led to a three-day denial of access to the "Happy" messenger for a mother; According to the support's explanation, the restriction was applied due to the detection of "inappropriate content" by artificial intelligence, but neither this mother nor the teacher was made clear as to which part of the clip had a problem, and neither the support was able to provide a clear explanation of the reason for this decision. An experience that, in addition to the burden of homework on parents, raises questions about transparency and the possibility of reviewing automatic decisions in educational platforms.