Elon Musk: SpaceX Will Cover Losses from Grok's Erroneous Purchases

This announcement comes as platforms, under their own rules, place responsibility for transactions carried out by AI agents on the users themselves.

This issue has been announced while the platforms in their rules consider the responsibility of the transactions made by artificial intelligence agents to be the responsibility of the users.

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Elon Musk, who showed the possibility of online shopping with Grok artificial intelligence yesterday, has now announced that if Grok makes a mistake while making a purchase or discloses the bank card information of users, SpaceX will pay the damages.

In response to a user who praised Grok's performance, Musk announced that the company will fully compensate users. The user explained that due to the complexity and confusion of an airline's website, he sent a picture of his credit card to Grok, and the AI managed to complete the ticket purchase transaction and hand over the booking confirmation to him. Musk wrote in response:

"This feature works well. If Grok makes a mistake in a purchase or discloses your card information (which has not happened yet), SpaceX will compensate you."

The current terms and conditions of use in Grac, Meta, and OpenAI platforms have a relatively similar approach, and according to Insider's report, users are responsible for the actions and transactions performed by artificial intelligence agents. For example, Meta has announced that its artificial intelligence agent, Muse, requires direct user approval before making purchases, and Grac's terms of use also include interactions with financial institutions; However, none of these platforms have yet offered an official and specific guarantee like the one announced by Musk for the reimbursement of damages.

However, Musk has not yet specified the details and scope of this guarantee, and SpaceX has not responded to these statements.

As artificial intelligence agents gain access to online accounts and payment methods, examples of financial malfeasance have also been documented. In one of the cases related to Graak, the CEO of the software company XMTP Labs has announced that an artificial intelligence agent for managing financial affairs, due to the similarity of the names of the two channels in the Slack messenger, has published his bank balance and details of personal expenses in the channel of the company's managers; The issue that forced the Gerak team to change the level of access.

In other examples, AI agent Instinct ordered about 9 kg of chicken wings for a user while shopping for groceries, and Meta's Muse agent also sent the user's home address to the buyer after accepting a low offer to sell a keyboard on Facebook Marketplace.

My professional career in the world of technology goes back almost 10 years; The path that started with hardware, continued with software, and now continues as a technology reporter in Sefir Arjan. I am Javad and more than three decades have passed and in addition to the world of technology, I love movies and cinema, classic rock music and Real Madrid.