The service desk is an opportunity to directly listen to people's demands

Head of the General Directorate of Cultural Heritage, Tourism and Handicrafts of Kermanshah province, while attending the Kermanshah Friday prayer service table, said: direct communication with the people and responding to their requests and issues is one of the duties of managers.

Head of Kermanshah Cultural Heritage Directorate:

According to the report of Aria's Heritage reporter, Kiyomarth Azami met and talked with the people and visitors on Friday 24 October at the Friday prayer table in Kermanshah along with the deputies of this general administration and answered their questions and requests.

In this meeting, the head of the General Directorate of Cultural Heritage of Kermanshah Province stated: "The service desk is a valuable opportunity for direct and direct communication with the people; An opportunity that helps us to listen closely to the issues, concerns and demands of the citizens and take action to follow up and resolve them.

Emphasizing the importance of transparent accountability, he added: the presence of managers and experts among the people, while facilitating citizens' access to the necessary services and guidance, causes more accurate understanding of issues and strengthens mutual trust.

The head of the General Directorate of Cultural Heritage, Tourism and Handicrafts of Kermanshah Province continued: In this service desk, the clients raised their questions and requests in the fields related to cultural heritage, tourism and handicrafts, and our colleagues also provided answers and guidance, and examined the cases that needed to be followed up.

In the end, Azami emphasized the importance of holding a service desk and stated: the continuation of such programs can be the foundation for more effective communication between people and executive bodies and providing services that meet the needs of citizens.