Organizing the market of travel services in Khuzestan / Unforgiving dealings with the offending tourism offices
The meeting of the technical committee to deal with the violations of regulations of travel and tourism offices and companies of Khuzestan province was held with the focus on determining the task of suspending the operating license of the offices of paragraph (b) and improving the quality of services to tourists.
According to the report of Aria Heritage reporter, the meeting of the technical committee to deal with the violations of the regulations of the travel and tourism service offices and companies of Khuzestan province with the aim of protecting citizen rights, improving the quality of services and monitoring the good implementation of laws, this morning on October 25, 1405, in the presence of Tabar Gharib, the deputy director of tourism of the General Directorate of Cultural Heritage, Tourism and Handicrafts of the province, Mohammad Ali Khalili, the head of the supervision group of Khuzestan tourism facilities, members of the technical committee and a group of managers of offices and companies Travel services were held in the hall of Master Ezzatullah Guardsman of the General Administration.
In this meeting, which was dedicated to determining the final task of operating license of suspended offices, after exchanging opinions and carefully reviewing documents, decisive decisions were made with the aim of organizing and supervising travel and tourism service offices/companies in the province.
Based on this, due to the failure to fix the regulatory deficiencies, including the extension of the operating license in paragraph (b), it was decided that a one-month deadline was given to the aforementioned offices to eliminate the regulatory deficiencies, and the licenses of the number of offices that are not able to resolve the legal defects will be revoked.
Tabar Gharib, Deputy Director of Tourism of the Cultural Heritage of Khuzestan, while emphasizing the support of the General Administration to tourism facilities, especially the travel service offices of the province, stated: The legal and professional activity of travel service offices as the driving force of tourism development is one of the requirements for the presence of tourists in the province.
He also announced the periodic monitoring and inspections of provincial level offices and asked citizens and tourists to take action against receiving tourist tours from licensed travel service offices of the province and refrain from paying fees to unauthorized and illegal people and offices. Also, report any complaints or criticisms about the way travel agencies provide services to the General Directorate of Cultural Heritage, Tourism and Handicrafts of the province.
Garib emphasized: The General Directorate of Cultural Heritage, Tourism and Handicrafts of Khuzestan, within the framework of its supervisory duties, pursues the handling of complaints and the investigation of the activity status of tourism facilities with the aim of protecting the rights of travelers and tourists and improving the quality of tourism services.