Iran's internet in critical condition / 58% of users are dissatisfied

Details of a public opinion survey on prices, internet quality, and satisfaction with recent measures have been revealed.

Mellat's Opinion Center published a report "a selection of the findings of a survey to measure the views of the Iranian people on the state of the Internet and new digital technologies".

Half of Iranians are online more than 3 hours a day. According to this survey, 16.8% of respondents use the Internet less than one hour a day, while 39.7% are online between one and three hours, 20.4% three and five hours, 8.3% five and seven hours, and 9.6% at least seven hours a day. Four percent said that they do not use or do not have access to the Internet.

recreation and entertainment; The leader of internet use in Iran/ 73% dissatisfaction with the internet price. The most internet use among users is for recreation and entertainment (39.7%), social networks (32.1%) and work activities (25.2%). Also, 58.8% of users rated the internet speed as unfavorable and only 39% considered it favorable. In terms of price, 27.8% are not at all satisfied and 45.7% are slightly satisfied. The maximum optimal price of each gigabyte of mobile internet according to users is on average 13 thousand 500 tomans.

Only 39% of users find the internet speed desirable. Half of mobile internet users (51.3%) prefer internet with the current speed and price, while 41.3% want faster but more expensive internet. In terms of maintaining personal information, 31.1% trust internal social networks, 23.4% trust external networks, and 20.3% trust both.

The second use of the filter breaker by the respondents. Almost two-thirds of the respondents (64.7%) use the filter breaker to access foreign social networks. People who buy non-free filters spend an average of 405,000 Tomans per month. Also, the income of more than half of the respondents or the head of their household (56%) is tied to the Internet, and the income of half of these people has decreased during the recent Internet outage.

41.6% of Iranians use artificial intelligence 41.6% of people use artificial intelligence tools; 26.9% sometimes and 14.7% mostly use these tools. About three quarters of users (78.6 percent) use ChatGPT more. The uses include education and skill training (30.5 percent), occupational uses (28.9 percent), medical and legal consulting (20.7 percent), and research and scientific activities (19.2 percent). 70.1% of users have significant confidence in the answers of this technology. The concern of 36.1 percent of users is the loss of thinking ability and human skills, followed by the concern of false information (23.1 percent) and replacement with jobs (17.7 percent).

Policy making and satisfaction with the government. People's priorities for Internet policy include removing filtering (38.7 percent), increasing speed (22.4 percent), strengthening internal social networks (17.1 percent), and reducing prices (15.8 percent). Only 21.6% of people were satisfied with the performance of the government of doctors to improve the internet situation in the last two years.