Fuel Card Holders Please Read: How to Locate a Fuel Card Left at the Station?

Drivers who have lost their fuel cards or left them at gas stations can track their cards using the announced methods and apply for a replacement card.

Economy Group, as one of the main tools to access the gasoline quota, the fuel card plays an important role in refueling cars, and its loss or being left behind at fuel stations can cause drivers to face problems in using the quota. With the implementation of new plans in the field of refueling, including the identification of emergency cards at stations and the investigation of alternative methods for using fuel cards, changes in the refueling process are being pursued, knowing how to inquire about leftover cards and the procedures for obtaining a duplicate fuel card has become more important.

If the fuel card is left at the gas station, what should be done?

If a driver leaves his fuel card at a gas station, the first step is to go to the same station and track the status of the card. The stations keep the remaining cards for a certain period and the owner can pick up his card by visiting the station.

If the card is not received within the specified time, it may be sent to the National Oil Products Distribution Company and related areas for storage and follow-up. For this reason, people who have left their fuel card at the station, it is better to find it as soon as possible.

Also, if the station operator does not cooperate to deliver the card, citizens can call 09627 and follow up on the matter.

How to inquire about the remaining fuel card at the stations

People who do not know where they left their fuel card can check the status of their card through the system of the National Oil Products Distribution Company. For this purpose, the applicant must refer to the system.

After entering the system, the applicant must select the option related to the remaining cards in the slot and enter the required information. To track the card, it is possible to use the PAN number included on the fuel card or the VIN number of the vehicle.

By registering the information, a person can know the latest status of his card and apply for the card if its location is known. If the card is not found or it is not possible to deliver it, the car owner can request to issue a duplicate fuel card.

Where should we go to get a duplicate fuel card?

People who have lost their fuel card or do not have access to the previous card for any reason, can use two methods to get a duplicate card; Going in person to +10 police offices or registering an application through the Internet system of the National Oil Products Distribution Company.

In the face-to-face method, the car owner or his legal representative must go to +10 police offices with the owner's identity documents and vehicle documents and register the request for the issuance of a duplicate fuel card.

In the online method, the applicant can register his request by logging into the system of the National Oil Products Distribution Company through the national window of Smart Government Services. In this method, it is possible to choose to receive the card by mail or visit in person at the areas of the National Petroleum Products Distribution Company.

Necessary documents to apply for a duplicate fuel card

To register a duplicate fuel card online application, the applicant must provide the required information and documents after entering the system.

The documents and information required to register the application are:

- Car card information or green leaf of the vehicle

After entering the system and selecting the fuel card application registration option, the applicant must enter the required information. Next, it is possible to choose to receive the card by mail or in person. If the in-person method is selected, information about the card delivery centers will be displayed to the applicant.

If the fuel card is lost, how to refuel?

Losing a personal fuel card may make the refueling process difficult for the driver; Especially if the car owner needs a personal card to use his fuel quota.

In such a situation, the driver must first check the status of the lost card through the relevant system and if it is not found, file a request for the issuance of a duplicate card. Until the new card is received, the possibility of refueling and how to use the free parking card are subject to the current fuel supply regulations.

Therefore, the loss of the fuel card does not automatically mean the loss of the fuel quota, and car owners must refer to the current regulations to know the status of the quota and refueling conditions.

How is the new method of refueling with a bank card?

Reza Nawaz, the spokesperson of the country's fuel station association, said about the plan to transfer the fuel quota to a bank card: the trial implementation of this plan was first carried out in two stations and the scope of its implementation is to be expanded in the provinces of Tehran, Alborz, Qazvin, Qom, Semnan and Hamadan.

According to his explanation, in the new method, the driver first puts his personal fuel card in the machine and after refueling, he uses his bank card to pay. Then, by entering the desired liter amount, the amount is calculated and paid based on the individual's quota.

According to Nawaz, the implementation of this plan is the responsibility of the Ministry of Economic Affairs and Finance, and the fuel station association did not play a role in choosing the provinces where the trial will be implemented.

This plan is still in the trial implementation phase, and its expansion to the announced provinces does not mean the nationwide implementation of the new fueling method.

The disruption of bank cards in the stations is still being followed up

Referring to the problems in the refueling process, the spokesperson of the country's gas station association said: "Disturbances in some bank cards, problems related to refueling motorcycles and the issue of one thousand tomans are among the issues that this association is following up on."

Emphasizing the necessity of addressing the people's problems, Nawaz added: To investigate the cause of the disruption in the bank cards used at the stations, it is necessary to pursue the matter through a dialogue with the Central Bank.

He also stated about the organization of free parking cards that a significant part of refueling, especially in the field of gasoline, is done using these cards and organizing this sector can help manage fuel consumption.

In general, people who have lost their fuel card or left it at the station, can first check the status of their card through the system of the National Oil Products Distribution Company and, if it is not found, apply for a duplicate card. Also, the plan to transfer gasoline quota to a bank card is in the experimental stage and it cannot be considered as a nationwide alternative method for refueling in the country yet.