Some Households Removed from Kalabarg Program Over Mistaken 'Living Abroad' Status / How Can Information Be Corrected?

Family Members Mistakenly Registered as 'Living Abroad' Have Had Their Kalabarg Benefits Cut Off.

Wrong registration of family members as "resident abroad", Kalaberg has cut off some family members.

According to Ambassador Arjan, in recent days, there have been numerous field reports of the removal of Kalaberg from some households; An issue that has caused the reaction and concern of a group of participants.

Ambassador Arjan wrote; Follow-ups show that the reason for this subsidy cut is the registration of several family members as "residents abroad" in the system; While these people actually live in Iran and none of them have immigrated.

According to the announcement of the Ministry of Labor, in order to solve this problem, the head of the household must first dial the command code #1463*500* from his mobile phone line and take steps to correct the situation of the family members. After completing this process and the supervisor's approval, this group of people will be charged once a month.

System error, not real immigration

The main criticism of the performance of the Kalaberg system is that many of these people do not live abroad at all, and this wrong registration has caused the removal of their Kalaberg. This error occurs while there is no detailed and comprehensive information about it to the households and many of the beneficiaries only found out about it after the Kalabarg was cut off.

Citizens and experts emphasize that fixing this mistake should not fall on the shoulders of households alone; Because many supervisors, especially in disadvantaged areas, are unaware of the existence of the instructional code and the correction process. It seems that the nationwide notification and automatic review of the system data will prevent the repetition of such errors.

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