Parliament Research Center Report: Most Users Dissatisfied with Internet Speed and Cost

A report by the Parliament Research Center shows that most Iranian users are dissatisfied with internet speed and cost. Furthermore, more than 64% of users use circumvention tools to access foreign networks. The report, published by the Mellat Public Opinion Research Center, provides a comprehensive review of Iranians' views on social networks and emerging technologies ...

0 Posted by: Shirin Sabouri on May 22, 1405 at 09:20

The report of the Majlis Research Center shows that most Iranian users are not satisfied with the speed and cost of the Internet. Also, more than 64% of users use a filter breaker to access external networks.

This report, which was published by the Mellat Opinion Center, has comprehensively examined the views of the Iranian people about the state of social networks and new digital technologies. The findings of this survey reveal different dimensions of Iranian users' experience in using the Internet. The main goal of this research was to measure public satisfaction and identify the challenges facing information access.

Widespread dissatisfaction with Internet speed and cost

The most internet use in Iran is for entertainment (39.7%), social networks (32.1%) and business activities (25.2%). 58.8% of users consider the internet speed unfavorable and only 39% favorable. Regarding the cost of internet, 73.5% (45.7% low satisfaction and 27.8% complete dissatisfaction) are dissatisfied with the prices. The average maximum optimal price for each gigabyte of mobile internet is 13,500 tomans. Interestingly, 51.3% of users prefer the current speed and price, while 41.3% want faster but more expensive internet.

Widespread use of filter breakers and artificial intelligence applications

Nearly 64.7% of users use a filter breaker to access foreign social networks, and the average monthly cost for non-free filter breakers is 405,000 Tomans. Internet has a direct impact on livelihood; 56% of the respondents consider their income dependent on it, and half of them have experienced a decrease in income in recent outages.

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In the new technologies sector, 41.6% of people use artificial intelligence tools, of which 78.6% use ChatGPT. Major applications of AI include education (30.5%), employment (28.9%), and medical/legal advice (20.7%). 70.1% trust AI answers, but there are concerns such as loss of thinking ability (36.1%) and misinformation (23.1%).

People's priorities and satisfaction with government performance

The main priorities of people for internet policy are to fix filtering (38.7%), increase speed (22.4%) and decrease price (15.8%). Also, only 21.6% of people were satisfied with the government's performance in the last two years to improve the internet situation.