Kalabarg or a Tangled Skein? Livelihood Support Caught in the Maze of Systems

The plan to increase electronic Kalabarg credit, intended to ease household livelihood pressures, faces a limited registration window, unclear public information, and a requirement for self-declaring economic data. This raises the question: why should receiving livelihood support depend on overcoming administrative and digital hurdles?

The plan to increase the credit of the electronic catalog, which was supposed to reduce a part of the livelihood pressure of households, has faced a limited deadline for registration, ambiguity in information and the requirement to self-declare economic information; A situation that raises the question why receiving livelihood support should depend on crossing administrative and digital barriers?

According to Ambassador Arjan's report, quoted by Rokna, after weeks of promises and expectations, the news of an increase in Kalaberg credit for low-income groups was announced, the new circular of the Program and Budget Organization requiring 40 million compatriots to fill out a self-declaration form within a 48-hour deadline and the disruption of the national window of smart government services made the recipients bitter. A hasty decision that is more than a help to the empty tables, has made the underprivileged group without digital literacy wander around the Internet cafes.

The electronic Kalaberg project, which was supposed to be the government's healing prescription to protect the household food basket, is now caught in a bureaucratic labyrinth.

This was the first reaction of the community to the repeated promises of the authorities in the past weeks. It was supposed to increase the validity of one million tomans worth of goods from mid-October, but October 15 passed without any change. Although the credits of households covered by the Imam Khomeini (RA) Relief Committee and the National Welfare Organization increased by 500,000 Tomans, it was not even 24 hours after this happened that the Program and Budget Organization changed the rules of the game with an announcement.

According to this announcement, about 40 million people (equivalent to 18 million and 300 thousand households) were required to register their self-declaration form by 24:00 on Tuesday 21 October by entering the national window of Smart Government Services (my.); A new bet made a full-fledged obstacle race.

The first big ambiguity started from the method of notification. Officials announced that an SMS with the number "Yaraneh.IR" was sent to about 40 million people. But the field reality tells a different story; A large number of people, even the applicants of the Relief and Welfare Committee, have declared that they have not received any text messages. The answer of the trustees that (please bear with me, the submissions will be finished by tomorrow), is in direct conflict with the short-term deadline of 21 October. Here is the basic question: Why was it not possible to send SMS simultaneously and regularly when the registration period is only two days?

The second issue is the content of self-expression forms; People are asked to re-enter information about real estate, cars, total monthly income, employment status and costly illnesses. For years, the trustees of the Ministry of Welfare and the Program and Budget Organization have been talking about the integration of banking, tax and registration data in (Iranian Welfare Information Database). If this database is comprehensive, then what is the restatement form for? And if the information is incomplete, how has the criteria for depositing or removing subsidies been set before?

Earlier, Yaqub Andaish, Deputy Minister of Welfare of the Ministry of Cooperatives, Labor and Social Welfare, announced that the main challenge of the plan is to provide sustainable resources and the economic team of the government did not reach a final agreement on the number and number of beneficiaries. This background has caused many experts to ask: Isn't self-declaration with a limited deadline an unwritten solution for the voluntary drop of beneficiaries and the adjustment of the population to the budget deficit? Although the authorities have claimed that the government's intention was not to limit the target society, but the output of this method will lead to exactly the same result.

The biggest damage of this policy is towards the social structure of the beneficiaries. The target community of this plan is the low income deciles of the society, seasonal workers, villagers and residents of low income areas. A large number of these people do not have access to high-speed internet, do not have a smartphone, and do not have enough digital literacy to navigate through the national window of services. The predictable result of this situation is the formation of long queues in Internet cafes. Desperate applicants who, in order to register a form, have to pay significant sums - which sometimes consume a large part of the credit increase of several hundred thousand tomans - as a fee to internet cafes; The subsidy that did not come will be spent on the registration process itself!

If the government's goal is to restore the purchasing power of the vulnerable, the solution is not in two-day marathons behind the failed systems, but in accepting responsibility and transparency in decision-making. Continuing this process with tight deadlines and blocked systems not only distorts the public trust in support plans, but also reinforces this bitter statement in the minds of the weaker sections that: support is only real in the headlines of the news, but in the field of action, access to them is conditional on passing Haftkhani, which many cannot pass.

The minimum expectation at this stage is the unconditional extension of this deadline, the cancellation of self-declaration conditions for definitive tithes covered by support institutions and direct deposit based on the available registration information, so that the support that started with a delay, at least, is not accompanied by humiliation and confusion.

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