Forcing Mashhad subscribers to buy optical fiber is a violation
Mashhad - Director General of Communications and Information Technology Khorasan Razavi said: Any landline disconnection service aimed at forcing subscribers to buy optical fiber service is considered a forced sale of services and a violation.
Mashhad - Director General of Communications and Information Technology Khorasan Razavi said: Any landline disconnection service aimed at forcing subscribers to buy optical fiber service is considered a forced sale of services and a violation.
According to Ambassador Arjan Ali Delgir, stating that the filed cases are being investigated, he stated: Forced sale of fiber optic services by some operators of this project in Mashhad has caused eight violation cases to be filed so far.
Director General of Communications and Information Technology Khorasan Razavi stated: Any interruption of landline services and forcing subscribers to buy fiber optic service is considered a forced sale of services and is a violation.
Referring to the follow-up of various cases in this regard, he said: If the landline phone service is interrupted during the process of installing fiber optic services by the contractors, this matter has nothing to do with the landline service provider and the contractor must fix the problem and establish the landline phone connection for local subscribers.
Delgir said: Currently, fiber optic services have been established for 695 thousand households or places in Mashhad, and 95 thousand of them are using fiber optic services.
General Director of Communications and Information Technology of Khorasan Razavi stated that fiber optic infrastructure is currently being installed in 15 Khordad telecommunication area (Vakil Abad) and continued: Any area of the city where fiber optic is being installed and replaced with copper wires, subscribers who do not want to use landline phone services on fiber optic base for any reason can still use landline phone services on copper wire base.
He said: In this regard, the operator is obliged to install a special and single-purpose modem without charging for the subscriber, this modem; The fiber optic media and environment has been converted into a copper wire infrastructure so that subscribers can use their former telephone services as before.