A Companion Always Online | When Chatbots Become Confidants

For some users, AI chatbots are no longer just answering tools. They have become interlocutors for expressing fears, loneliness and personal problems. But do these conversations help human peace of mind, or might they lead to emotional dependence and withdrawal from others?

Why artificial intelligent heartache is easier than talking to people; Does AI really understand us or just listen well?

Artificial intelligence chatbots are no longer just a response tool for some users; They have become conversation partners for expressing fears, loneliness and personal problems. But do these conversations help people relax or may they lead to emotional dependence and distance from others?

Ambassador Arjan - Yekta Farahani: The movie "Her" in 2013 portrayed the emotional relationship of a man with an intelligent assistant; An idea that has become more real today with the spread of chatbots. Systems that are always available and respond in an empathetic tone can create a sense of being heard.

But behind this apparent intimacy of chatbots, there is an important question: will artificial intelligence help us deal with our emotions or will it replace human relationships?

Why artificial intelligence heartache is easy?

Amir Mohammad Kalateh, artificial intelligence expert and researcher, examines the difference between the machine's ability to talk and the real understanding of human emotions. Chatbots can react to what users say, generate empathic responses, and in some cases remember information from previous conversations. These same features may create a sense of intimacy.

But an empathic response does not necessarily mean experiencing empathy. AI can talk about love, sadness, and fear without having evidence that it experiences these emotions as humans do.

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Researches show that interacting with chatbots can reduce the feeling of loneliness in some situations; But it is not yet clear how long this effect will last. A joint research between the Massachusetts Institute of Technology and OpenAI also showed that the emotional consequences of using chatbots depend on the type of interaction and the amount of use. Long-term use and viewing the chatbot as a friend may have more adverse consequences.

So, it's not just about using artificial intelligence; What is important is what place it finds in a person's life. Chatting with a chatbot can be helpful if it helps you organize your thoughts and prepare to solve problems. But if a person gradually distances himself from friends and family and relies only on artificial intelligence, he should reflect on this dependence.

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According to this artificial intelligence expert, the concern about teenagers is more serious. In an American survey, a large part of participating teenagers said they had used artificial intelligence companions; Some also used to refer to them for serious discussions.

These findings cannot be directly generalized to Iranian teenagers, but they do clarify an important point: a fluent and confident response from a chatbot is not necessarily correct or safe. Teens need to know that these systems can make mistakes and cannot replace the support of a trusted or professional person.

A lesser-seen facet of this relationship, Kalate says, is privacy. Users may share information about their relationships, fears, and personal problems with the chatbot; While these systems may store or process interaction data according to the policies of the provider company.

For this reason, it is important to check your privacy settings and avoid entering very sensitive information. The feeling of speaking in a private space alone does not guarantee that information will remain confidential.

Will artificial intelligence take the place of a friend?

Artificial intelligence can be an available conversational partner, but a human relationship is more than calm and agreeable responses; A relationship in which there is a difference of opinion, mutual responsibility and shared experience.

Perhaps the main question is this: will we be more prepared to communicate with the real world or will we become more distant from people after AI conversation? Technology helps us when it enhances our capacity for human life and connection, rather than becoming our only emotional refuge.