Over 83% of Patients Satisfied with Social Security Medical Centers in Gilan

Rasht – Gilan's Social Security medical director said that according to recent surveys, more than 83% of patients visiting the province's Social Security-owned medical centers are satisfied with the services provided.

Rasht - Gilan social security treatment director said: According to the surveys conducted, more than 83% of the clients of social security private medical centers of the province were satisfied with the services provided.

According to Mehr reporter, Farid Habibi Rudsari said on Thursday evening during the celebration of the birth of Hazrat Zainab (PBUH) and the celebration of Nurse's Day, which was held in the conference hall of Hazrat Rasool Akram (PBUH) Hospital in Rasht, honoring the nurses, exemplary employees and retirees of Gilan Social Security Management, he said: Nurses are a symbol of sacrifice, patience and responsibility, and with love for people, they bring peace and hope back to patients.

Gilan social security treatment director congratulated Hazrat Zainab (PBUH) on the happy birthday and celebrated Nurse's Day, appreciated the efforts of nurses, dedicated employees and retirees of Gilan social security treatment complex and added: Our colleagues in various treatment departments play an important role in providing services to the insured with their sincere efforts.

Last year, 35 million medical services were provided to the insured people of Gilan

Referring to the therapeutic performance of this complex in 1404, Habibi Rudsari said: In the field of direct treatment, 5 million services and 30 million services in the indirect treatment sector have been provided to the insured people of the province, and in total, the number of medical services reaches 35 million cases.

Referring to the results of a survey conducted through the Customer Relationship Management (CRM) system, he said: According to the results of this survey, more than 83% of the clients in private medical centers of social security in Gilan province were satisfied with the services provided.

Gilan's social security treatment director added: This statistic shows people's trust in the social security treatment complex and the result of the sincere efforts of our colleagues in different treatment departments. Therefore, the satisfaction of the insured is considered our most important capital and motivation to continue the service path.

Justice in access to medical services is the main goal of social security

Emphasizing the necessity of justice in the provision of medical services, he stated: We are all trustees of the people, and one of the main goals of the social security treatment complex is to provide the insured with easy access to optimal medical services.

At the end, Habibi Rudsari said: We are trying to provide the right medical services and easier access to these services by relying on the commitment and responsibility of the employees and nurses.