Bitget to suspend services for some users in one-time exercises

Bitget says user funds are safe and the exchange will continue to operate during the transition.

Bitget says user funds are safe and the exchange will continue to operate during the transition.

Bitget said it will suspend services for some crypto users in a one-time exercise

The cryptocurrency exchange said in a post on X Day on Saturday that user funds will remain safe during a service change for certain customers, while its crypto platform continues to operate.

Users can verify the safety of their assets here: .

Intended users will receive direct notifications via email, in-app messages and/or push notifications regarding next steps, relevant deadlines and withdrawal arrangements. Users who have not received official notifications from Bitjet can use their accounts as usual.

Bitget's customer support team can help with pending orders, withdrawals, and other account-related questions throughout the process. The exchange reminded users to only use official channels and beware of phishing links, impersonated accounts and unverified information.

Cointelegraph reported on September 25 that Bitget confirmed the unauthorized transfers and temporarily suspended withdrawals as it investigated a security breach. A security firm later said the total stolen in the breach was about $388 million.