The Economy Behind the Display Window
At the Karaj Cultural Day exhibition, local and handmade products have found a chance to be showcased, but sales remain the main concern for producers. Before finding customers, they had already paid for raw materials and production, and now they must find a way to sell their products and sustain their work.
Arya heritage; A man stands in front of one of the stalls, picks up a product and asks the price. The exhibitor explains how the product is prepared and how it differs from similar samples. The man looks at the item again, puts it back and walks away. The stall owner gives a short smile and arranges the products on the table. A few minutes later, another visitor stops in front of the same booth. This time the conversation will be longer.
In exhibitions, everything looks simple from the outside; There is a product on the table, a price is written next to it and the buyer can choose. But for the person who produced the product, each purchase is the result of a chain of work and cost; From sourcing raw materials to preparation, packaging, transportation and finding customers. The visitor sees the product and asks for its price, but behind the same product are hours of work and costs that may never be seen.
Martyrs' Hall of Nejadfalah Karaj hosts the Karaj Day Exhibition; An event with about 45 booths that brings together local products, handicrafts, foods, clothes and rural products. The exhibition started on the 10th of Mehr and continues until the 24th of Mehr. Visitors can visit the exhibition from 10:00 a.m. to 8:00 p.m. Where producers have found an opportunity to offer their products directly and talk directly with buyers.
Among the booths, what is visible is the difference in the paths that ended up in the production of goods. A food product may be the result of hours of preparation at home, and a handmade product may be the result of days of practice and working with raw materials. However, all these products come together at one point: they have to go through the manufacturing process and reach someone who is willing to pay for them.
Maryam, one of the exhibitors of this exhibition, offers homemade food products. On his desk, the packages are arranged in an orderly manner. Sometimes he comes from behind the desk to answer the customer's question and explains about the raw materials or the method of preparation of the product. He says that part of the difficulty of the work begins here; Since the producer has to spend time to introduce and sell the product in addition to preparing it.
He says: "One who sees the product ready, may think that the work is only that; We have procured the ingredients, we have made the product and now we have to sell it. But the costs start from the very beginning. We have to buy raw materials, prepare packaging, spend time and keep the product ready. If the price of raw materials increases, our cost will also increase; But we cannot put all this increase on the price of the product every time. People have their own accounts and books, and it is natural to pay attention to the price."
In explaining this situation, he points to a problem familiar to small producers: costs are certain, but sales are not. The manufacturer has to spend up front to prepare the product, without knowing when and how much money will be returned. If the sales are lower than expected, part of the capital remains in the product and the possibility of buying raw materials for the next round becomes more limited.
Maryam continues: "Sometimes we don't know how much product we should prepare. If we produce less and have customers, we lose the opportunity to sell; If we produce too much and it doesn't sell, our capital stays with us. For a large collection, this fluctuation may be more tolerable, but when the work is small, these same decisions become very important. We have to spend in advance and then wait to see how the market reacts."
For Maryam, the problem is not only the rising cost of raw materials. Finding and keeping customers has become a big task. The producer must operate in the virtual space, take photos of his products, answer orders and take time to introduce his work; Work that takes up part of the day in addition to production. Despite this, being seen online does not always lead to sales.
"We might post a picture of the product and a lot of people will see it, but seeing is different from buying," he says. Some people ask questions and are never heard from again; Some people buy and return. We need a steady customer, because you can't start from scratch every time. If someone buys once and is satisfied with the quality of the product, they are likely to order again or introduce us to others. Building this relationship takes time."
Maryam adds: "When the customer sees the product up close, it is easier for him to make a decision. Sometimes he asks something that does not fit in the description of the virtual page. We can also explain right there how the product is prepared and what features it has. Even if he doesn't buy right away, he may get our contact and order later. This familiarity is also important for us; Because finding a new customer is not always easy.
However, attending the exhibition also has its cost and effort. The manufacturer must prepare in advance for the supply of products, have enough inventory, deliver the goods to the place and be present at the booth for long hours. Therefore, the exhibition is both an opportunity and a kind of investment for him; An investment whose result depends on the number of visitors, the amount of purchases and the possibility of continuing to communicate with customers.
This producer of household products says: "We spend time and money to attend the exhibition, because we hope our product will be seen more. But it is better to continue this relationship after the end of the exhibition. If people can find information on manufacturers or know where to reorder, the result of our presence will be more lasting. Selling for a few days is good, but what helps us to continue is to have customers in the following months."
In another booth, Reza, a producer of handicraft products, is facing a different problem. In his work, time and skill play an important role; Features that are not always visible at first glance. A handmade product may be similar in terms of size and use to an industrially produced product, but the time spent and the details of its construction are different. This difference becomes a difficult selling point, especially when pricing.
"Sometimes a customer sees the product and compares the price with a similar product," he says. From his point of view, both may have the same use; But a lot of time and care has been spent to make a handmade product. This difference is not always clear from the appearance of the product. We need to explain the work so that the client knows what he is paying for. Of course, explaining does not mean that everyone will necessarily buy; People's purchasing power and their taste are also effective in the final decision.
According to Reza, one of the difficulties of handicraft production is that the producer must balance quality, time and price. Lowering the price may make it easier to sell, but if the price no longer covers the cost of raw materials and labor time, it becomes difficult to stay in business. On the other hand, all-cost pricing doesn't necessarily mean finding customers.
"We can't just think about making the product and that's it," continues the craft artist. We have to see what people want, what price is acceptable for them and how we can introduce our work. If all the time is spent on production and there is no opportunity to sell, the product will be ready, but it will not find a customer. If we want to lower the price just to sell more, it may not be profitable to continue. Finding this balance is not an easy task.
Reza considers the exhibition valuable from the point of view that it provides the possibility of direct introduction of the product. "Someone may not buy from our booth today, but remember the product and need it a few weeks later," he says. If there is a clear communication path, it can come back to us. Sometimes the customer does not buy himself, but introduces the product to a friend or a family member. These connections may not have financial results on the same day, but in the long run they can be important for a small producer.
Maryam and Reza's narrative, despite the difference in the type of product, reaches a common issue: production is only one side of economic activity. The other side is the market and the possibility of accessing the buyer; Where product quality should be accompanied by appropriate introduction, appropriate pricing and customer trust. Small businesses, especially those with limited manpower and little capital, have to go this route with their own facilities.
In such a situation, local exhibitions can play an important role in introducing producers. Bringing products together in one place allows visitors to compare and choose and allows manufacturers to get to know customers' tastes and questions. For some of them, these conversations can be a sign of the market's need; What products people pay attention to, what features they ask about and which prices are more acceptable to them.
However, just holding an exhibition cannot be considered equivalent to solving the problems of producers. Attending such an event creates an opportunity to be seen, but sustainable sales depend on a series of factors: the possibility of continuous introduction of products, easy customer access to the manufacturer, maintaining quality, providing raw materials, and the ability to compete in a market where price and taste of buyers are decisive.
From this point of view, the main question about the Roz Karaj exhibition is what part of these acquaintances will remain after the end of the exhibition. Can the customer find the desired manufacturer again? Is the information of exhibitors available to visitors? Is there a way to continue the supply of products after the 24th of Mehr? The answers to these questions can show to what extent the exhibition has gone beyond a multi-day event and has become a platform for lasting communication.
With about 45 booths, the Rooz Karaj exhibition presents a picture of a part of the city's production and cultural capacities in front of the visitors; Capacities that range from food products and clothing to handicrafts and rural products. The importance of this diversity lies in the possibility of seeing those who are behind each product; Those who, in addition to skill and perseverance, need a market where they can find customers and make their income more predictable.
For Maryam, the main issue is that after today's sale, it is possible to produce tomorrow. For Reza, it is important that the value of handmade work is not overlooked compared to similar goods and that the customer finds a way to return. These two demands refer to a basic need: a stable link between the producer and the market.
When the exhibition ends, the booths are packed and the remaining products are returned to the workshops and production sites. What remains from these few days can be a collection of acquaintances, recognitions and new ways to sell. But the sustainability of these achievements depends on the fact that the relationship between the producer and the customer continues outside the exhibition space.
Perhaps this is the main criterion for the success of such an event: not only that the products can be seen for a few days, but also that they have a way to reach the buyer after the end of the exhibition. For small producers, visibility is just the beginning; A path that can only be achieved with continuous sales, customer trust and the possibility of continuing production.